Feeder bus system from India Habitat Centre to nearby nodes


India Habitat Centre (IHC) ran a feeder bus service in May 2014 that ran from Jor Bagh and JLN Metro Station to IHC in a continuous loop. The buses ran at an interval of around 10 minutes. After a few weeks, the service was discontinued due to lack of sufficient users even during peak periods.

In, September 2014, TRIPP (IIT, Delhi) conducted a user survey to assess travel behaviour of visitors and employees of institutions at IHC. The survey however, fails to survey all categories of employees. Service and administrative staff of both the institutions and IHC have been left out. Presuming that these employees would be around 50% of the total employees, a significant number of non-motorised and public transit users would be added to the figures.

In July 2015, NIUA (on an informal level) re-examined the assumptions made and the conclusions drawn from both the survey and the feeder bus system failure.

Observations from the TRIPP Survey – (September 2014)

  • Almost a third (32%) of surveyed employees travel to and from IHC by metro which makes it the largest mode share by far. Cars come in next at 24%.
  • Employees not using the metro are split into two major categories – 28% by public and para-transit modes and 37% by private modes.
  • More than two-fifths (41%) of the surveyed metro users use para-transit for the egress trip. Due to lack of Last Mile Connectivity on the egress trip (Metro – IHC – Metro), 28% of employees do not use the metro for their daily commute.
  • Almost half (45%) of the respondents indicated that a feeder bus would be the preferred mode for the egress trip if such a provision was made.

Inferences from the TRIPP Survey – (September 2014)

  • There is a significant proportion of employees at IHC who commute by metro
  • There is a need felt by metro users for last mile connectivity
  • If provided with last mile connectivity, the number of metro users would increase
  • Para-transit providers could pose a challenge in the process of inducing a shift to any other mode.

After extension of the Violet line both in the North and South, there has been an increase of  metro users by 5% as indicated by IHC Survey (June 2015). It could be assumed that there would be substantial increases in the metro modal share on completion of Phase 3 of the Delhi Metro System.

All of the above strongly suggest the need of last mile connectivity from JLN Stadium and Jor Bagh Metro Stations.

Probable reasons for failure of IHC Feeder Bus Service

  • Dispersal is spread over the peak periods from multiple points (Jor Bagh Metro, JLN Stadium Metro, bus-stops etc.)
  • Given the spread in time and locations, dispersal density is not sufficient to sustain the seating capacity of a bus
  • Advocacy in the form of advertisements, circulars, signage etc. did not reach target audience
  • Feeder bus service did not run long enough to induce change in travel behaviour
  • Regular user experience surveys (monthly) were not conducted to modify operations of the service to suit users

Scope of Work

  • Provision of feeder service that is of lower seating capacity – Electric Vehicles (EV) would be an apt choice
  • Higher frequency of vehicle departure (2-3 minutes)
  • Advocacy in the form of advertisements, circulars, notices, signage etc. to target audience