Conversation with Development Officer – CUC

  • Name: Mr. Vishal Dhage
  • Designation: Development Officer – CUC
  • Training: The winning edge: communication strategy for leaders
  • Institute: Indian Institute of Management, Ahmedabad
  • Date: 24th– 29thSeptember 2018

You have recently attended a course on The Winning Edge: community strategy for leaders. How was your experience?

Just like any other management student, I also wanted to get admission in IIMA but didn’t succeed. Therefore, when I came to know about CIDCO’s training portal and IIMA as one of their empanelled institutes, I decided to apply for a training there.

The best part of the training was that it was really exhaustive and hectic; they never gave us enough time to catch our breath. The assignments were emailed to us prior to the starting of the course. To prepare for the sessions in advance, the faculties used to provide the study materials a day before. They instructed us to do group discussions based on the study material given. This used to set the tone of discussions the next day.

When asked to gather at the reception, the chair of the course arrived 5 minutes earlier. Things like thesemade us understand the importance of time management andset the tone for the rest of the training. All the sessions started punctually as per the schedule, they were very interactive and based on case studies. However, the lectures usually extended to longer hoursthan the given schedule.

Do you think this course helped you in your current role and how do you relate this course to your day-to-day life personally as well as professionally?

Yes, it has changed my thought process in many aspects. I work in the anti-encroachment department; when I go for a demolition drive, I face many people trying to oppose the drive. Being a leader of a team of 50 personnel  I need to be very cautious about every decision I make. There has been cases where I have taken decisions that were the need of the hour. This course gives us the capability to take such quick decisions. With the help of the skills acquired, I am able to take decisions that saves my team from any sensitive situation and enables them to vacate an area peacefully.

Persuasion was another aspect I learnt. For example, instead of writing a letter and simply marking it to the concerned person, I now keep track of all the letters and follow it up regularly. I am observing this one change in me after the training. I am now more enthusiastic for my job and my duties.

Who all were the participants and how was your interaction with other participants?

People from both private and public sector attended the course. People from CSR, senior level officials and other diverse fields were also there. My group of five people had equal distribution from both the sectors.We came to know a lot about each other’s work culture.

By interacting with the participants from the private sector, I came to know about their impression of how public sector works. It was clear that the basic functioning may be different but taking the right decisions is necessary in both the sectors.

What was the best part of this training? If you want to highlight anything in particular.

After completing my five days course, I felt that I have achieved many things that I had missed earlier. The training gave me an alternate ideology and changed my thought process completely. We learnt to look at every angle and always be aware of our surroundings.

There was a case study regarding ethical values thatincludedtender processing. We were divided into four groups and each group had adifferent opinion about that case. Finally, the outcome of the case was very different from what we thought. That was the kind of content, faculty and the level of participation present during the training.  The design of the case studies majorly accommodated the needs of the private sectors, however, a few case studies on ethics and values were relevant with both the sectors.

A case study based on a Marathi story came up on the kind of leadership quality that particular person had. The movie “Invictus” based on the life of Nelson Mandela was screened. They helped us learn the traits of the characters. In these interactive sessions, we discussed our perspective about the movie with the fellow participants and eventually concluded around a common understanding.  Active knowledge sharing and mixing happened during the training.

How do you think other CIDCO employees would benefit if they went for a similar course?

It is difficult to explain my experience from this training. Even if the fees of the courses is expensive, any person from management should attend at least one course offered by IIMA. In my opinion, all the senior officers in CIDCO should attend a training in IIMA.

How is the programme different from other programmes you attended?

Due to IIMA’s intense course structure, we never got a chance to explore the city. We stayed in the campus for the entire duration. However, I must emphasize that these five days added a lot of value in my career.There was a lot to take-away that I feel was missing in the other trainings I attended earlier.